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COMPANY POLICIES
ORDERS
We sell to wholesale accounts only. For new customers, a copy of your
resale license is required. Minimum
opening orders = $100. No minimums on reorders. Prices are subject to
change without notice.
ORDER OPTIONS
Online - Order over the web on our Secure Web Server
By Phone - 1-888-545-2978 (Monday-Friday 9:00 -5:30 EST.
By Fax - Fax your order to: 1-352-569-0406
By Mail - Mail your order to: AWST Int’l, P.O. Box 128, Bushnell, FL
33513
TERMS OF PAYMENT
First orders are prepay, credit card or C.O.D. only. Subsequent orders
are prepay, credit card (Visa, MasterCard,
Discover, or American Express) or C.O.D. A $30 fee will be assessed
for checks that are returned for any reason.
Net 30 terms are available with approved credit. Failure to pay Net
30 day accounts in a timely manner will
result in late payment fees, finance charges and loss of Net 30 terms.
Customers are charged for orders the day
they ship from our warehouse.
SHIPMENTS
Orders are shipped via UPS or U.S. Mail. Refused shipments are subject
to a 15% restocking charge in addition to
all freight charges. There is a $9.00 fee for C.O. D. shipments. Additional
charges may apply to heavy or
oversized items. Please note on your order if you would like your shipment
expedited or call 1-888-545-2978.
International shipping is available. Please call or email us for rates
and shipping methods.
DROP SHIPMENTS
Drop Shipments are available at the customer's request and are subject
to a $2.50 service charge.
BACK ORDERS
Any items not available upon shipment of the initial order will be back
ordered and shipped when available.
Customers will be called prior to shipping back orders for approval.
Customers may request “No Back Orders”
when placing an order.
SHORTAGES OR DAMAGES
Orders must be verified immediately upon receipt. Any shortages or damages
must be reported within 10 days
of receipt. If Merchandise has been damages by the carrier, Please keep
the original packing materials and
contact us immediately.
RETURN POLICY
Returns will not be accepted without prior approval.
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